Running a successful retail store can feel like a juggling act- you’re keeping the displays full, managing your employees, dealing with customer relations and doing everything you can to boost your sales KPIs. The last thing you need is to juggle additional balls in the form of planning a refurb or carrying out repairs. Our wide range of retail services is crafted to take these jobs off your hands, leaving you free to keep everything else moving.
Ashford Retail Services Overview
It’s just as important to have a well-presented and functional store as it is to have great products. Our suite of services helps to ensure that your retail premises- whether that’s a builders merchant, clothing boutique, musicians’ warehouse or hardware store- are looking their best, as well as being a pleasant place to be, is safe, and importantly- helping you to make the crucial sales.
To help you understand a bit more about what we do and how we help our clients, in this blog I’ll go into a bit more detail on each of our core retail solutions. If what you’re looking for isn’t mentioned in this summary, don’t worry- just pick up the phone and ask. We’re always happy to adapt our services to meet our customers’ needs holistically.

Shopfitting & Joinery
Whatever stage you’re at, you’ll need to think about shopfitting. This could be when you’re fitting out a brand new store and in need of everything from display stands to checkouts- or it could just be a revamp that you require in order to keep your store looking fresh and welcoming.
Whatever the reason, we’re here to help with our shopfitting and joinery services. We’ll take a look at your premises, consider your industry, company type and niche, and the look you’re aiming for, and come up with a bespoke design that will ensure your retail space looks fresh and functional.

Of course, we can find off-the-shelf components such as shelving units and display stands. We can provide well-designed displays that perfectly fit your retail space, and if you’re looking for something a little more unusual, we can assist there, too. We’ll find the perfect furniture, objects and oddities to re-purpose and use to make the bespoke elements that will make your shopping experience truly unique.
Our highly skilled joinery team can design, fabricate and install anything and everything you’ll need to create a retail experience that your customers will love. So when you’re happy with the design, we’ll be ready to fit out your premises at a time that suits you, using our specialist team.
Repair and Maintenance
One of life’s unfortunate, unavoidable truths is that, over time, things break, wear out, look tired, or lose their appeal.
You can stay on top of this, however by taking advantage of our repair and maintenance retail services. We can attend your site to repair anything that requires it- even if we didn’t install or supply the offending articles.
If you want to ensure your site is looking its’ best all year round, we can provide routine maintenance visits carried out according to a pre-agreed schedule. This takes the thought process out of the equation- no booking a visit or waiting for things to break- we’ll catch the problems before they become more significant issues for your retail activities.

It’s worth mentioning at this point our fully accredited SEMA racking inspection services, where we survey your existing racking and storage systems and audit their safety compliance. This will highlight any issues with your racking, ensuring they are being used properly and aren’t likely to topple or fall down, endangering you, your employees, your shoppers or your product.
Site Management
As a retailer, you’ll know all about creating an enriched customer experience, selecting the best products and ultimately, closing the sale. What you might not know so much about, however, is how to plan, coordinate or implement a project, for example, a full-scale refit or building refurb. Factor in all the legal responsibilities surrounding any kind of building work as described in the Construction, Design and Management Regulations 2015, and you’ve got yourself a high-level headache straight away.
Not knowing the complexities of project management is no issue when you engage with Ashford Retail Services. We use our straightforward approach to take this burden away from you, allowing you to focus on keeping the sales coming in.
Our aim is to save you time and money without introducing an additional burden on you or your team. We also keep you working within the law, as the CDM regs place you, the Client, with some confusing health and safety responsibilities.
Builders Merchants Specialism
You may have read this far and thought that this all sounds great, but it doesn’t necessarily apply to your builder’s merchant business activities. Your products are often too large or heavy for conventional racking systems. You may also be uninterested in staying on-trend with bespoke display units…and you certainly don’t need a custom changing room!
That’s fine, we get it.
Luckily for you, however, we also specialise in providing retail services for builders merchants. This means we can provide heavy-duty storage such as cantilever and pallet racking, brick display walls, as well as strengthened shelving units, robust stock cages and well-designed display units.

And even full-store fit-outs like Selco Peterborough.

So if you’re a purveyor of plaster, trader of timber, supplier of stone or a merchant of masonry… we’ve got you covered.
Ashford Retail Services
While all businesses strive to find their unique selling point, the principles of creating and maintaining an effective and attractive retail unit remain the same. You need to create an intuitive customer experience that will ensure they come back for more. You don’t want to worry about keeping it in working condition or ensuring that it meets legal codes… you just want to focus on what’s important to you- getting the shoppers into your store and making the sales.

Ashford Retail Services is a business partner that is here to help you focus on your main priorities by taking the shopfitting and maintenance burden away from your already busy team. So, if you think you could do with our help or just want to discover more about what we can provide, get in touch today.